The hot new(ish) buzzword among consumer-facing companies is Net Promoter Score. (Okay, technically three buzzwords.) The NPS is a measurement of how will your customers are to recommend you to a friend, a good indicator that you’re doing things right. … read more
Industry and air travel news and reviews.
Two random facts about RobRob: He lives in the vicinity of DFW and he loves him some Saltlick Barbeque. To the point that he dragged the entire family plus friends hours out of the way on a Texas road trip … read more
DFW Airport, one of the nation’s largest and busiest, has released their official smartphone app for Android, iOS and BlackBerry, and it is just about the best and easiest to use of any we’ve seen. As most such apps do, … read more