Industry and air travel news and reviews.

Survey Says: Airlines and online travel agencies are improving but hotels are not.

Every business will tell you that Customer Satisfaction is the name of the game. Something many travelers might find hard to believe sometimes, given the horror stories around the internet, the changes to loyalty programs, and the feeling of sameness … read more

ICYMI – This week in Travel News (Issue 2: 12 December 2015)

In Case You Missed It, here are just a few highlights from the past week in Travel News. And, in case you missed it, you’re enjoying Issue Number Two, looking back at the second week of December 2015. There is … read more